For when you want to take your time, cover multiple topics, or set up something from scratch – with extra space to ask questions, practise, and feel confident.

The Deep Dive Session is designed for those moments when one hour just won’t cut it. Whether you’ve got a new device to set up, several tech questions to work through, or just prefer a slower, more relaxed pace — this 2-hour session gives us time to go deeper, troubleshoot thoroughly, and build real confidence.

This 120-minute session is great for:

✅ Setting up a brand new phone, tablet or computer

✅ Transferring data, photos, contacts or apps from an old device

✅ Understanding internet setup and connecting devices to Wi-Fi

✅ Exploring online banking, Medicare, MyGov or government apps

✅ Installing and learning to use multiple new apps

✅ Managing files, storage and backups

✅ Building your skills with focused, patient coaching

✅ Tackling a few tech challenges in one visit

You’ll receive:

✅ 2 full hours of friendly, one-on-one support

✅ Flexible structure – we go at your pace, on your terms

✅ Printed, step-by-step guides to help you remember everything

✅ Calm, judgement-free instruction with time for questions and practice

This session is perfect for people who want to get set up properly from the start, learn multiple things at once, or just prefer having extra time to absorb everything